Job Purpose
To oversee all of BrewDog’s Quality Assurance systems and processes to ensure compliance to food safety standards per the regulatory requirements of the certified Food Safety Management system. Through managing the Quality Assurance Team, the Quality Technical Manager oversees Food Safety and HACCP, Labelling and Regulatory compliance, Customer and Supplier Technical liaison, Threat and Vulnerability defence of the business and the Environmental Management System.
Key Result Area / Principal Duties & Responsibilities
- Strategic management of the Quality Assurance department.
- Ensuring Food Safety Management System (FSMS) is in place to ensure the products produced meet customers and legal requirements.
- Ensure that FSSC22000 certification is maintained and challenged.
- Oversee and maintain HACCP, TACCP and VACCP plans and documentation of.
- Oversee customer complaints and non-conformances, including defining responses and follow up.
- Monitor and trend business KPIs in relation to Food Safety and Quality Assurance.
- Lead technical site audits including Certification audits as well as regulatory bodies inspections.
- Manage supplier audit programme.
- Manage supplier approval processes.
- Oversee internal audits plan including site improvement initiatives.
- Oversee legal and labelling matters and artwork sign off process.
- Environmental Management System (EMS) oversight and development.
- Provide leadership and guidance to team members in relation to the FSMS.
- Develop and facilitate global quality assurance and food safety best practice.
Key Relationships - Internal & External
Internal
- Quality team.
- Production teams – packaging, brewing, maintenance, warehouse, distilling.
- Health & Safety team.
- Facilities team.
- Supply Chain.
- Customer service.
- Marketing team.
External
- Certification body (FSSC).
- EMS consultants.
- Suppliers & contractors.
- Customers.
- Campden BRI and external laboratories.
Health & Safety
- Ensure that Health and Safety guidelines and fire regulations are strictly adhered to at all times.
- Comply with safe working practices as defined by BrewDog.
- Complete online or face to face training as and when required.
- Take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work.
- Report any accidents, incidents or near misses as soon as reasonably practicable.
General
- Be aware of and adhere to BrewDog policies and the Workplace Code at all times.
- Take part in crew reviews throughout the year.
- Cooperate with other BrewDog departments to achieve a great experience for our customers, applicants, colleagues, and contractors.
- Attend training courses and complete online
training modules as required to meet the
requirements of the role.
- Take responsibility for own personal development, seeking out opportunities to learn new skills.
- Undertake any other duties as requested which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the business.
- Apply the BrewDog charter and behaviours to every aspect of the role at all times.
- Protect and enhance the interests and reputation of BrewDog internally and externally.