Job Purpose
To coordinate the delivery of HR administrative support across the BrewDog People function, ensuring the smooth and efficient operation of day-to-day processes. Acting as a key point of contact for general people and system queries, you will maintain high standards of accuracy, confidentiality, and compliance, while fostering a positive employee experience through every interaction.
Key Result Area / Principal Duties & Responsibilities
HR Administration & Systems Support
- Support the day-to-day management of the HR ticketing system, responding to employee and system-related queries and escalating where necessary.
- Provide general HR administrative support across the People function.
- Maintain accurate employee records in people systems and digital files,
- Assist in resolving system-related issues and escalate technical queries as needed.
- Process contract changes and associated documentation.
- Job Description Management
- Manage and maintain the job description database, ensuring records are up to date and correctly formatted.
- Identify and flag missing job descriptions or discrepancies in job titles and formatting.
- Support the People team by keeping documentation organised and accessible in line with internal standards and GDPR compliance.
- Oversee and manage crew enrolment for staff discounts and travel systems, including handling all related follow-up queries.
- Manage and maintain the job description database, ensuring records are up to date and correctly formatted, identifying and flagging any discrepancies.
Onboarding & Offboarding
- Coordinate the onboarding process for new starters, including system access setup, welcome communications, and delivery of key information.
- Organise and facilitate regular HQ inductions, ensuring all new starters are enrolled and engaged.
- Conduct right-to-work checks and resolve issues within the checking system.
- Manage the offboarding process, including reference checks, exit coordination, and timely removal from systems.
Absence & Probation Management
- Coordinate absence management processes, ensuring timely completion of return-to-work forms and Bradford Factor calculations.
- Monitor absence patterns and escalate concerns to People Advisors.
- Track and coordinate probation review completions, ensuring timely follow-up.
Recruitment & Candidate Support
- Assist with recruitment administration, including responding to system queries and directing candidates to the careers page.
General Support
- Support People Plan projects and monthly tasks as required.
- Provide occasional cover for reception duties, ensuring a professional and welcoming front-of-house experience.
Key Relationships - Internal & External
Strong relationships with stakeholders at all levels of the organisation
People Advisors
Resourcing Partners
Flow – The kennel
Indeed
Eploy
Navan
Health & Safety
- Ensure that Health and Safety guidelines and fire regulations are strictly adhered to at all times
- Comply with safe working practices as defined by BrewDog
- Complete online or face to face training as and when required
- Take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work
- Report any accidents, incidents or near misses as soon as reasonably practicable.
General
- Be aware of and adhere to BrewDog policies and the Workplace Code at all times
- Take part in crew reviews throughout the year
- Cooperate with other BrewDog departments to achieve a great experience for our customers, applicants, colleagues, and contractors
- Attend training courses and complete online
training modules as required to meet the
requirements of the role
- Take responsibility for own personal development, seeking out opportunities to learn new skills
- Undertake any other duties as requested which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the business
- Apply the BrewDog charter and behaviours to every aspect of the role at all times
- Protect and enhance the interests and reputation of BrewDog internally and externally
THE BREWDOG CHARTER
IT'S ALL ABOUT BEER. NO COMPRISE l We make every BrewDog experience the best it can be.
CREATIVITY IS OUR UNFAIR ADVANTAGE l New beers. New ideas. New standards.
WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK l You get more done when you do it together.
WE LISTEN. WE LEARN l No egos, just honesty and transparency.
WITHOUT US WE ARE NOTHING l We play to win, and we have fun while we're doing it.